Legal
Privacy policy
Last updated November 2026
Heavy House LLC (“Heavy House”, “we”, “us”) runs heavy.house. This policy covers the website: what we collect, why, and what you can do about it. Our apps have their own policies: see the Etch privacy policy. TrackKit will have one when it launches.
What we collect
When you use the contact form or email us, we receive what you choose to send: usually your name, email address, company, project details, and any files or links.
When you sign up to hear about TrackKit’s launch, we receive your email address.
Like any website, the services that deliver this one see standard request information, such as your IP address, browser type and the page you came from. We don’t use advertising trackers or cross-site analytics. If we add analytics, we’ll use a cookieless, privacy-respecting provider and say so here.
The site doesn’t set cookies. It remembers whether you chose the light or dark theme in your browser’s own storage, which never leaves your device.
How we use it
We use your contact details to reply to your inquiry, talk through a project, and work with you as a client. We use TrackKit sign-up emails only to tell you when TrackKit is out. Reply at any time and we’ll take you off the list.
We don’t sell, rent or trade your information, and we don’t use your project details for anything other than your project.
Services we use
A few outside services help run the site and the studio. Each handles information only as needed to do its job, under its own privacy terms.
- Cloudflare hosts the website.
- Web3Forms receives the contact form and the TrackKit sign-up and emails them to us.
- Google Workspace runs our email.
- Gumroad sells Etch and checks Etch license keys.
- Google Fonts and cdnjs supply the site’s fonts and animation code, so your browser fetches files from their servers.
- Our accounting and invoicing tools hold client billing details.
Your rights
You can ask what information we hold about you, and ask us to correct or delete it. Email hello@heavy.house and we’ll respond within 30 days.
How long we keep it
We keep inquiry and project information while we’re working together, then for as long as tax, accounting and legal rules require (generally seven years for financial records in the United States). We keep the TrackKit sign-up list until TrackKit launches or you ask to be removed.
Children
Our services are for professional clients and adults. We don’t knowingly collect information from anyone under 13.
Changes
If we change this policy in a meaningful way, we’ll update the date above and, where it makes sense, let people who have given us their email address know.
Contact
Questions about this policy? Email hello@heavy.house.